Polako Travel • Contact
Tell us where you want to go
A question about a trip, a group with its own dates, or an idea you want to think through with someone who knows the region. Write to us and we will answer properly.
Get in touch
We read every message ourselves
No call centre and no ticket number. Your message lands with the people who put the trips together, so the answer comes from someone who has been there.
Email
Reply time
As soon as we can
Often the same day. If we are on the road with a group it can take a little longer.
Where we are
The Netherlands, and the Balkans
Trips run year round, so there is a decent chance we are somewhere between Belgrade and the coast.
Send us a message
The more you tell us about when you want to travel and with how many, the more useful our first answer is.
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We use what you send us to answer your question, nothing else. No newsletter unless you ask for one.
Before you write
Things people ask us first
Can you put a trip together on our own dates?
Yes, and we do it often. Tell us roughly when you want to go, with how many you are and what you are after, and we will say honestly whether it is possible in that window. Some things, a derby in particular, depend on a calendar we do not control.
What is included in a trip?
Your stay, the guide and whatever needs booking ahead, such as match tickets or a vehicle on a Roads trip. Getting to the Balkans is up to you, which keeps you free to come early or stay on afterwards. Every trip page lists exactly what is in and what is not.
How big are the groups?
Usually a handful of people. Now and then a trip is bigger, for instance when a group books together or a fixture makes it worth it. The group size is always on the trip itself, so you know before you book.
I only want a guide, not a trip. Can I still write?
Of course. If you are travelling on your own and want a recommendation on which guide fits your plan, ask away. The guides are also on the site and can be downloaded straight away.
